These terms outline the rules and responsibilities governing your use of the NovaBridgeDigital website and our gardening and outdoor maintenance services.
Last Updated: January 15, 2026
Welcome to NovaBridgeDigital. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and NovaBridgeDigital Pty Ltd, ABN 12 345 678 901, registered at 100 Harris Street, Pyrmont NSW 2009, Australia ("NovaBridgeDigital", "we", "us", or "our"). By accessing, browsing, or using our website located at novabridgedigital.cyou (the "Website") or by requesting, purchasing, or receiving any of our gardening and outdoor maintenance services (the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms in full.
If you do not agree with any part of these Terms, you must discontinue use of the Website and refrain from requesting our Services. Your continued use of the Website after any modifications to these Terms constitutes your acceptance of those changes.
You must be at least 18 years of age to use this Website or to engage our Services. By using the Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into binding agreements under Australian law. If you are accessing the Website or requesting Services on behalf of a company, organisation, or other legal entity, you represent that you have the authority to bind that entity to these Terms.
These Terms were last updated on January 15, 2026. We encourage you to review them periodically, as they may change. Material changes will be communicated through a notice on the Website at least 14 days before they take effect.
NovaBridgeDigital provides gardening, landscaping, and outdoor maintenance services to residential homeowners across Australia. Our service offerings include, but are not limited to:
The specific scope of work for each engagement is determined during the consultation phase and outlined in the quote provided to you. Services are subject to availability, seasonal conditions, weather patterns, and the physical accessibility of your property. We reserve the right to modify or discontinue any specific service offering at our discretion, though we will honour any confirmed bookings and active service agreements.
The Website also provides educational gardening content, including articles, tips, and seasonal guides. This content is provided for general informational purposes only and does not constitute professional horticultural advice. For advice specific to your property, please request a consultation through our booking form.
When using the Website and our Services, you agree to the following obligations and responsibilities:
Failure to comply with these obligations may result in the suspension or termination of your access to the Website and our Services, as well as any other remedies available to us under applicable law.
All content, materials, and intellectual property displayed on or accessible through the Website are owned by NovaBridgeDigital or its licensors and are protected by Australian and international copyright, trademark, and other intellectual property laws. This includes, but is not limited to:
We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for your personal, non-commercial purposes. This licence does not include the right to copy, modify, distribute, sell, lease, or create derivative works from any content on the Website.
Any landscaping designs or garden plans created specifically for your property as part of a paid service engagement become your property upon full payment for that service. However, we retain the right to use anonymised or general elements of such designs in our portfolio and marketing materials unless you request otherwise in writing.
All quotes provided by NovaBridgeDigital are based on the information available at the time of assessment. Quotes are valid for 30 days from the date of issue unless otherwise stated. We reserve the right to adjust pricing if the actual scope of work differs materially from what was initially assessed, though we will always seek your approval before proceeding with any work that exceeds the original quote.
Prices listed on the Website or communicated during consultations are in Australian Dollars (AUD) and include GST where applicable. Payment terms are outlined in the individual quote or service agreement. For ongoing maintenance plans, payment is typically due on a fortnightly or monthly cycle as agreed upon at the time of booking.
Late payments may incur an administrative fee of $15 AUD per overdue notice after a 14-day grace period. We reserve the right to suspend services for accounts with payments overdue by more than 30 days. Any disputes regarding invoices must be raised in writing within 7 days of the invoice date.
For information about our approach to refunds, please refer to our Refund Policy, which forms part of these Terms.
The Website and its content are provided on an "as is" and "as available" basis. While we make reasonable efforts to ensure the accuracy, completeness, and timeliness of all information presented on the Website, we do not warrant or guarantee that:
Gardening and landscaping outcomes depend on numerous variables beyond our control, including weather conditions, soil composition, water availability, pest activity, plant genetics, and the ongoing care provided by the property owner between service visits. We do not guarantee specific growth rates, flowering times, or survival of individual plants, though we select species and approaches designed to give your garden the best possible chance of thriving in your local conditions.
The educational content, gardening tips, and seasonal guides provided on the Website are intended for general informational purposes and should not be treated as a substitute for professional advice tailored to your specific property. For a detailed assessment, please refer to our Disclaimer page.
To the maximum extent permitted by applicable law, including the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010), NovaBridgeDigital, its directors, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to:
Our total aggregate liability to you for any claims arising from or related to these Terms or our Services shall not exceed the total amount paid by you to NovaBridgeDigital during the six (6) months immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law or any other applicable legislation that cannot be excluded, restricted, or modified by agreement. If we breach a consumer guarantee that cannot be excluded, our liability is limited, at our option, to re-supplying the services or paying the cost of having the services re-supplied.
You agree to indemnify, defend, and hold harmless NovaBridgeDigital, its directors, officers, employees, contractors, agents, and affiliates from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:
This indemnification obligation survives the termination of these Terms and your relationship with NovaBridgeDigital.
The Website may contain links to third-party websites, services, or resources that are not owned or controlled by NovaBridgeDigital. These links are provided for your convenience and informational purposes only. We do not endorse, monitor, or assume any responsibility for the content, privacy practices, terms of service, or availability of any third-party websites or services.
You acknowledge and agree that NovaBridgeDigital is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any third-party website. We strongly encourage you to read the terms and privacy policies of any third-party website you visit.
Your privacy is important to us. Our collection, use, storage, and disclosure of your personal information is governed by our Privacy Policy, which forms an integral part of these Terms. By using the Website and providing personal information through our forms, you consent to the practices described in our Privacy Policy.
We collect personal data such as your name, email address, phone number, and postcode solely for the purpose of responding to your enquiries, providing our Services, and improving your experience on the Website. We do not sell your personal information to third parties. For full details on how we handle your data, including your rights regarding access, correction, and deletion, please review our Privacy Policy.
We understand that plans change, and we strive to be flexible with scheduling. If you need to cancel or reschedule a confirmed service appointment, please notify us at least 24 hours before the scheduled start time. Cancellations made with less than 24 hours notice may incur a cancellation fee of up to 50% of the quoted service price to cover preparation costs, team allocation, and travel arrangements.
NovaBridgeDigital reserves the right to cancel or reschedule services due to severe weather conditions, safety concerns, equipment failures, or other circumstances beyond our reasonable control. In such cases, we will contact you as soon as practicable to arrange an alternative date at no additional cost.
For ongoing maintenance plans, you may cancel your plan with 14 days written notice. Any services already rendered up to the cancellation date will be invoiced at the standard per-visit rate if the plan discount has been applied to those visits.
These Terms are governed by and construed in accordance with the laws of the State of New South Wales, Australia, without regard to its conflict of law provisions. You agree that any legal action or proceeding arising out of or related to these Terms or your use of the Website or Services shall be brought exclusively in the courts of New South Wales, Australia, and you irrevocably consent to the jurisdiction and venue of those courts.
Nothing in this clause limits NovaBridgeDigital's right to bring proceedings in any other court of competent jurisdiction, nor does it limit your statutory rights under the Australian Consumer Law or other applicable consumer protection legislation.
In the event of any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Website, or the Services provided by NovaBridgeDigital, both parties agree to first attempt to resolve the matter through good-faith informal negotiation. You must send a written notice describing the nature and basis of the dispute, along with your requested resolution, to our registered address or email at [email protected].
If the dispute cannot be resolved through informal negotiation within 30 days of receipt of the written notice, either party may escalate the matter to mediation administered by the Australian Disputes Centre (ADC) in Sydney, New South Wales. The costs of mediation shall be shared equally between the parties unless the mediator directs otherwise.
If mediation does not resolve the dispute within 60 days of the initial mediation session, either party may commence legal proceedings in the courts of New South Wales in accordance with Section 12 above. Nothing in this clause prevents either party from seeking urgent interlocutory or injunctive relief from a court of competent jurisdiction where necessary to protect their rights or interests.
NovaBridgeDigital reserves the right to suspend, restrict, or terminate your access to the Website and our Services at any time, with or without notice, if we reasonably believe that:
Upon termination, your right to use the Website ceases immediately. Any provisions of these Terms that by their nature should survive termination will continue in full force and effect, including but not limited to intellectual property rights, disclaimers, limitations of liability, indemnification, and governing law.
You may voluntarily terminate your relationship with NovaBridgeDigital at any time by ceasing use of the Website and cancelling any active service plans in accordance with Section 11. Outstanding invoices remain payable even after termination.
We may update, modify, or replace these Terms from time to time to reflect changes in our business practices, Services, legal requirements, or other operational considerations. When we make material changes to these Terms, we will:
Your continued use of the Website or our Services after the effective date of the updated Terms constitutes your acceptance of the revised Terms. If you do not agree with the changes, you should discontinue use of the Website and cancel any active service plans before the new Terms take effect. We recommend checking this page periodically for updates.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect and shall not be affected by the invalidity or unenforceability of the severed provision.
These Terms, together with the Privacy Policy, Disclaimer, and Refund Policy, constitute the entire agreement between you and NovaBridgeDigital with respect to your use of the Website and our Services, and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and NovaBridgeDigital regarding the subject matter herein.
If you have any questions, concerns, or feedback about these Terms of Service, or if you wish to report a violation, please contact us through any of the following channels:
NovaBridgeDigital Pty Ltd
ABN 12 345 678 901
100 Harris Street, Pyrmont NSW 2009, Australia
Monday to Friday, 7:00 AM to 6:00 PM AEST
We aim to respond to all enquiries regarding these Terms within 5 business days. For urgent matters relating to active services or safety concerns, please call us directly during business hours.